What can I contact OptCure about?
You can contact us about care categories, availability, provider onboarding, institutional conversations, account questions, and support during a care request.
Help
Support that starts with the right context.
Tell us what you need help with and we will guide the request toward the right next step.
Contact
support@optcure.comShare the request type, city, and any practical context that would help us respond well.
Common questions
How quickly will the team respond?
Response times may vary by request type, but our goal is to follow up thoughtfully with the next useful step.
Can providers contact support?
Yes. Healthcare professionals can contact us about onboarding, profile information, service categories, and platform participation.
Where should legal or privacy questions go?
For privacy or legal questions, write to legal@optcure.com. For general support, write to support@optcure.com.
Need to share something sensitive?
Please avoid sending unnecessary medical documents by email. If document sharing is needed, our team will guide you to the appropriate product workflow.